Besides credit card and Paypal payments we support many local payment options which are provided by our payment service provider Adyen. In most countries supported by Adyen you can do a bank transfer.

Every payment comes with an invoice. You can find them in your dashboard under profile in the tab invoices.

As a European company we are obliged to charged sales tax (VAT) for every purchase made by people or companies from the EU. You can find more detailed info on this page.

Yes, we will keep your subscription active and prolong it at each renewal date. If you want to cancel your subscription you can do that at any time.

Of course. When you cancel your subscription in your dashboard we will downgrade you to the free Floorplanner BASIC account at your next renewal date. Your subscription will remain active at its current level through the end of the billing period that you’ve already paid for.

Yes, your credits will never expire.

If your company needs more than 25,000 projects a year, please contact us to talk about our discount offering.

Yes we do, please contact us and let us know how we can help.

Send us your question at our contact page and we'll get back to you as soon as possible.